We accept secure online payment via Payfast, including Visa, Mastercard and American Express, as well as one-click checkout with Google Pay and Apple Pay.

Yes. All payments are processed through Payfast, a PCI-compliant payment gateway backed by 3D Secure and SSL encryption. We do not store your card details on our website.

Yes. Google Pay and Apple Pay are both available at checkout as one-click payment options, provided your device and bank card support them.

If you need to change or cancel your order, contact us at support@pravomaoralcare.co.za as soon as possible. We process orders quickly, so we can't guarantee changes once an order has been shipped.

Yes, we currently deliver nationwide via BobGo.

Shipping is calculated at checkout based on your delivery location. Orders over R500 qualify for free shipping.

Orders are processed within 1–2 business days, with delivery typically taking 2–4 business days for main centres, 3–7 for outlying areas.

Once your order ships, you'll receive a tracking link via email/SMS so you can follow your delivery in real time.

If you're not completely satisfied, you can return your order within 7 days of delivery, provided it's unused, unopened and in its original packaging. For hygiene reasons, opened toothpaste can only be returned if faulty or damaged. See our full Shipping & Returns Policy for details.

Email us at support@pravomaoralcare.co.za within 7 days of delivery with your order number and photos of the issue, and we'll arrange a repair, replacement or refund.

Once your return is received and inspected, refunds are processed within 7–10 business days back to your original payment method.

Pravoma Oral Care is founded and formulated with the input of Dr Praise Makhubele-Frederick, a registered dentist, bringing clinical expertise to every product.

Our formula includes Hydroxyapatite for enamel support, Strontium Chloride for sensitivity relief, Stannous Fluoride for anti-cavity protection, Aloe Barbadensis for a soothing feel, and Xylitol for a clean, fresh finish. Visit our Ingredients page for the full breakdown.

Yes, our formula is SLS-free.

Our Ocean Mint Sensitivity Toothpaste is formulated for adult use only.

Apply a pea-sized amount to a soft-bristled toothbrush and brush thoroughly for two minutes, twice daily, as part of your regular oral care routine.

No. Pravoma products support your daily oral care routine but are not a substitute for professional dental advice, diagnosis or treatment. Please continue seeing your dentist regularly.